Buzz Holdings ULC. and its affiliates’ (collectively “Buzz”) policies on privacy are guided and governed by the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA). We also have clients outside Canada, and we will adhere to the applicable privacy legislation impacting those clients. Buzz values the privacy of our clients and are committed to protecting the privacy and confidentiality of the personal information belonging to our clients in our possession.

This Privacy Policy is intended to provide you with an outline of how we fulfill our privacy commitment to you.

Collecting Information

Buzz collects personal information to enable us to provide clients with services in connection with their contractual, and legal requirements and for any other purpose to which they may consent in the future. This privacy policy governs the collection of personal information such as your name, address, phone number, and email address. We collect your personal information from the following sources:

  • Agreements or other documents you complete
  • Transactions with us and our affiliates: and
  • Meetings, telephone conversations and electronic communications

Why We Need Your Information

Buzz collects and maintains your personal information in order to provide clients with the best possible service and allow us to establish your identity, protect Buzz from error and fraud, and comply with applicable laws.

Disclosing Information

Buzz may disclose personal information to third parties, when necessary, and to its affiliates in connection with the services provided , including:

  • Financial service providers, such as banks and others used to finance or facilitate transactions by, or operations of Buzz;
  • Other service providers, such as accounting, legal or tax preparation services; and
  • Taxation and regulatory authorities and agencies.

Disclosure of personal information to third parties may also occur where we have your consent to do so or where we are required or permitted to do so by law, including to taxation authorities and regulatory authorities. It is our policy that we will not sell your information.

Protecting Information

Buzz seeks to carefully safeguard the private information of its clients and restricts access to personal information concerning clients only to those employees and other persons who need to know the information to enable Buzz to provide services. Buzz and it affiliates’ employees are subject to a code of conduct concerning the confidentiality of all personal information they may access and are responsible for ensuring the confidentiality of all personal information they may access.

Clients’ personal information is maintained on our networks or on the networks of our service providers and is accessible at 333 Bay St., Suite 1240, Bay Adelaide Centre, Toronto, ON M5H 2R2. Personal information may also be stored on a secure off-site storage network or facility.

We only collect personal information that is necessary. We will retain personal information as long as needed in order to satisfy the purposes identified when the information was collected or as long as regulations demand. When we deem that we no longer need your information, we will delete electronic records and destroy physical record.

Providing Access

Upon request, we may provide you with access to your personal information as required by law. You may access your personal information to verify its accuracy. We will take reasonable steps to ensure that your personal information is accurate and up-to-date. Having accurate information about you will enable us to provide the best possible service. We expect you will provide us with updated information whenever you move or any other material changes to your information. 

Our Website

If you access our website, certain information about your computer such as the address you are connecting from, may automatically be generated, collected, and logged by web servers.

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Your Right to Withdraw Consent

By transacting with us, you have provided your consent for us to collect, use and disclose your personal information in the ways and purposes stated in this Privacy Policy. If at anytime you wish to withdraw your consent please contact Buzz at 416.365.2785. Please note that your ability to receive our services may be impacted if you withdraw your consent to the collection use and disclosure.